Tips For Creating The Best Employee Portal That Your Employees Will Use (2024)

​It is of the utmost importance to have an employee portal in place if your organization is in the midst of digital transformation so that you can better handle the associated cultural adjustments.

The successful management of change and the empowerment of workers are two of the most significant problems posed by digital transformation. Well-designed employee portals may provide assistance for both of these objectives.

People frequently refer to the recent trend of employee portals as the social intranet, also known as intranet 2.0.

Blogs, instant chat, and user comments are just a few examples of the social elements that can be found on the greatest websites of today, which have replaced the static information sites of yesteryear.

This change is sometimes attributed to the new audience that consists of millennials, who are accustomed to having these new means of communication available at all times.

Employee portals have come a long way since their humble beginnings. Early versions were little more than glorified intranets, providing employees with basic information and resources. But today's employee portals are far more robust, offering a wealth of features and functionality.

Today's employee portals are designed to be intuitive and user-friendly, with a focus on delivering a great user experience. They offer a wide range of features, from news and announcements to social networking and collaboration tools. And they're accessible from any device, whether employees are at their desk or on the go.

Employee portals are an essential part of today's workplace, providing employees with the information and resources they need to be productive.

With their ever-evolving functionality

​When creating a new intranet or employee portal, IT teams should consider their employees to be their customers so that they can offer solutions that the target audience of millennials would really utilize. The experience that a customer has here is equally as crucial as it is on the public website that you have.

The development team must maintain an attitude that is receptive to feedback and suggestions for improvement. Improved staff retention, which may be considered the ultimate measure of whether or not your employee portal is successful, will be the payback for this labor, and it will be obvious when it occurs.

​Companies should know what an employee portal can do. Here is some employee portal aims our clients have:

• Digitize operations like data collecting.
• Invite teams to share files securely.
• Encourage charitable activities and social campaigning.
• Centralizing the communication between employees and the organization.

The portal helps employees grasp company goals and complete duties efficiently. The flexible platform offers many cooperation opportunities. No IT skills are needed to customize your employee portal. Anyone in HR may modify the portal to find documents and create a value-centric workplace.

The site integrates CRM with desk automation. Task automation and approval will ease HR's daily work and improve the organization's overall performance.

​An organization is a one-team job; thus, all information should be in one location. An employee portal is a great approach to unifying employees.

Your organization's intranet is the lifeblood of your company, facilitating communication and collaboration between employees. Intranet 2.0 is the next generation of intranet software, designed to meet the evolving needs of your business.

With Intranet 2.0, you can customize the interface and functionality to match the specific requirements.

Whether you need a simple intranet for basic communication or a more complex solution for collaboration and document management, Intranet 2.0 has you covered.

The portal is a social interaction tool; thus, it's crucial to include employees' demands and desired features. You can also prioritize workplace events around holidays like Christmas.

​We propose these design elements for success:

• Segment your portal by a line of business (LOB) and workgroup.
• Showcase document management, event management, corporate fairs, developing communities, social connections, internal job listings, business rules and procedures, processes, corporate responsibility, and new products.
• Chat rooms.
• Show videos that represent company culture.

Your employee portal should provide company policies, procedures, and expectations. The platform should decrease HR calls and emails. New workers will prefer an online gateway to a printed packet.

​ The more options an employee has to go to the portal, the better it is for everyone. On-premise or in the cloud, both options have their merits and limitations.

But the optimal scenario is when your employees may access your employee portals via their standard browser, from mobile phones, tablets, and desktop apps.

Many portal software manufacturers are now providing thorough metrics of portal use (i.e., AgilityPortal lets you check key performance indicators).

If you are able to readily observe which tools are being utilized, you may detect bottlenecks as well as individuals who are sluggish to adopt new technologies and may require assistance.

The goal of gamification in an employee portal is to infuse the workplace with a sense of healthy competitiveness and good humor.

It's a terrific approach to keeping workers involved in their tasks. You can easily make the portal more engaging if you include elements like quizzes, surveys, and voting polls like in AgilityPortal.

​ You can have a self-service portal only if your portal is user-friendly; thus, try to focus on quality instead of quantity.

Employees must be encouraged to seek out information on their own.

Your employees must get the information they need with no more than two links.

Questions and answers (Q&A) via an employee portal can help minimize the number of calls and emails that HR receives.

Employees may discover solutions to their questions without having to contact assistance by creating a FAQ section. You may also find out what features or content your employees want to improve your employee portal.

An intranet FAQ section can be a great way to engage employees and provide them with useful information. Here are some examples of how you can use an FAQ section on your intranet:

• Employee onboarding: Use the FAQ section to provide new employees with answers to common questions about the company, its policies, and procedures.
• Employee directory: Include an alphabetical list of employee names and contact information in the FAQ section so employees can easily find each other.
• Employee handbook: Post your employee handbook in the FAQ section so employees can reference it anytime, anywhere.
• Company news: Use the FAQ section to share company news, announcements, and updates with employees

Employees will feel more invested in their job if the company's values and purpose are promoted on the site.

Keep the company's ideals in mind while creating a gateway that your workers will be happy to use.

Keeping employees connected and engaged is the key goal of an employee portal. You can do it by posting employee success stories, along with photos and statements from the employees.

Several elements of the portal, such as the homepage or an employee's newsfeed, might contain employee success stories.

Your intranet is the central hub for your company's communication and collaboration. It's where you share important news and information, and connect with colleagues. Personalizing your intranet makes it more efficient and effective by customizing it to meet your specific needs. Here's how to personalize your intranet:

• Choose a custom URL. Your intranet's URL should be easy to remember and brand-friendly. A custom URL also gives you more control over your site's SEO.
• Select a color scheme. Choose colors that represent your brand and reflect your company's culture.
• Add a logo. Your logo will be the first thing visitors see when they arrive at your site

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